General Terms of Sales
Your online orders are processed directly by us, we will bring the best attention.
Our prices are inclusive of VAT. SHIPPING INCLUDES METROPOLE by carrier for a minimum order of 24 bottles, to be delivered in
an expedition to a single address.
The sending of parcels until 24 bottles will be made by colissimo or by transporters for a supplement of 16 euros (France and Belgium).
No extra charge beyond 24 bottles (France and Belgium).
Shipments abroad via our website do not work, however for any order request outside France, please contact us by phone at +33 3 89 78 23 21 or by email at firstname.lastname@example.org.
Shipments to several different addresses will be billed as separate delivery, even if they are subject to one order and one payment.
A summary invoice of your online order will be sent to you by mail within 48 hours after the shipment of the goods.
In case of absence, each redelivery will be invoiced at the fixed price of 15 euros.
Your orders are shipped packaged in cartons of 6 or 12 bottles, we ask you to order in multiples of 6.
In case of exhaustion of the vintage, we reserve the right to replace it automatically by the following vintage. Our prices are valid while stocks last.
The law prohibiting the sale of alcohol to the under 18s, we ask you to confirm at the time of the order that you are more than 18 years old. Thank you for your understanding.
Wedding discount: On the occasion of a wedding, you get a 10% discount on your entire order, excluding shipping. Discount not combinable with the quantity discounts. This discount will be applied upon presentation of the publication of the banns or a certificate of the town hall. For that, thank you to contact us by mail: email@example.com. A discount code will be sent to you by return mail.
Quantitative discount: 3% from 48 bottles and 5% from 120 bottles
Any claim concerning both the problems of breakage, loss or theft of all or part of the shipment must be made at the time of delivery with the carrier, by express mention on the delivery note, then we must be confirmed by mail within 48 hours. After agreement with our services, the missing or damaged goods will be replaced free of charge.
FACULTY OF WITHDRAWAL
In accordance with articles L121-18, L121-19 and L121-20 of the Consumer Code, you have a period of 7 days, from the receipt of your order.
This withdrawal must be made in writing, the return costs will be at your expense.